Terms of Service
Please read these Terms of Service ("Terms") carefully before using the Paley Scribe application ("App") operated by Paley European Institute ("we," "our," or "us"). By accessing or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.
1. Description of Service
Paley Scribe is a mobile application that assists licensed physicians with medical visit documentation. The App is a documentation assistance tool — it is NOT a medical device, diagnostic tool, or clinical decision support system. The App records audio of medical visits, generates AI-powered transcriptions and structured medical reports, and enables report review, editing, approval, and distribution via password-protected PDF.
2. AI-Generated Content — Important Disclaimer
2.1 Documentation Tool, Not a Medical Device
The App is a documentation assistance tool. It is NOT a medical device, diagnostic tool, or clinical decision support system. AI-generated transcriptions and reports are drafts intended solely to assist physicians in creating medical documentation.
2.2 Physician Review Required
ALL AI-generated transcriptions and reports MUST be reviewed, edited as necessary, and explicitly approved by the physician before use. You are solely responsible for verifying the accuracy, completeness, and clinical appropriateness of all content before approval.
2.3 No Clinical Reliance
Do not rely on AI-generated content for clinical decision-making. The AI may produce errors, omissions, or inaccuracies. AI output does not constitute medical advice, diagnosis, or treatment recommendations.
2.4 Physician Responsibility
By approving a report, you certify that you have reviewed it in its entirety and that it accurately reflects the medical visit. You bear full professional and legal responsibility for all approved documentation.
3. Eligibility and Account
The App is intended exclusively for licensed physicians practicing in the United States.
Accounts are created by administrators. There is no self-registration. You are responsible for maintaining the confidentiality of your login credentials.
You must notify us immediately if you suspect unauthorized access to your account.
4. Subscription and Payment
Access to the App requires an active subscription. The current subscription price is $99 per month. Subscription plans, pricing, and billing terms are managed outside the App and provided at the time of enrollment.
We reserve the right to modify subscription pricing with reasonable advance notice.
If your subscription lapses or is terminated, access to App features will be restricted. Your data will be retained in accordance with our Privacy Policy and HIPAA requirements.
5. User Responsibilities
5.1 Patient Consent
You are solely responsible for obtaining appropriate patient consent for audio recording of medical visits in accordance with all applicable federal and state laws, including two-party consent requirements in states such as California, Florida, and others. It is your responsibility to determine the consent requirements applicable in your jurisdiction before using the recording feature.
5.2 Accurate Information
You agree to provide accurate account and clinic information and to keep it current.
5.3 Acceptable Use
You agree not to:
- Use the App for any purpose other than medical visit documentation.
- Attempt to access another user's data or circumvent security measures.
- Reverse-engineer, decompile, or disassemble the App.
- Use the App in violation of any applicable law or regulation.
5.4 HIPAA Compliance
You acknowledge your independent obligations under HIPAA as a Covered Entity. You are responsible for ensuring that your use of the App complies with HIPAA and all applicable privacy and security regulations.
6. Data Ownership
6.1 Your Data
You retain ownership of all medical documentation, audio recordings, transcriptions, and reports created through the App. We do not claim ownership of your content.
6.2 License to Operate
By using the App, you grant us a limited, non-exclusive license to process your data solely for the purpose of providing the service (transcription, report generation, storage, and delivery).
6.3 De-identified Data
We may use de-identified, aggregated data that cannot be linked to any individual patient or physician for service improvement and analytics purposes.
7. Intellectual Property
The App, including its design, code, AI models, interfaces, and documentation, is our proprietary property and is protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property beyond the limited right to use the App as described herein.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PALEY EUROPEAN INSTITUTE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP.
OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID FOR YOUR SUBSCRIPTION IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
WE ARE NOT LIABLE FOR ANY CLINICAL OUTCOMES, MEDICAL DECISIONS, OR PATIENT CARE ACTIONS TAKEN BASED ON AI-GENERATED CONTENT. THE PHYSICIAN IS SOLELY RESPONSIBLE FOR ALL CLINICAL DECISIONS AND APPROVED DOCUMENTATION.
9. Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR ERROR-FREE.
10. HIPAA Obligations
We will maintain appropriate administrative, physical, and technical safeguards to protect Protected Health Information (PHI) as required by HIPAA.
We will enter into Business Associate Agreements (BAAs) as required.
We will notify you of any breach of unsecured PHI within sixty (60) days in accordance with the HIPAA Breach Notification Rule and applicable state breach notification laws.
11. Termination
You may request account termination at any time by contacting us.
We may suspend or terminate your access if you violate these Terms, if your subscription lapses, or if required by law.
Upon termination, your data will be retained for the mandatory retention period (minimum ten years) as required by HIPAA and our Privacy Policy, after which it will be permanently deleted.
12. Modifications to Terms
We may update these Terms from time to time. We will notify you of material changes by posting updated Terms within the App and updating the "Last Updated" date. Continued use of the App after changes are posted constitutes acceptance.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles.
14. Dispute Resolution
Any disputes arising from these Terms or your use of the App shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
16. Contact Us
If you have questions about these Terms, please contact us at:
Paley European InstituteAl. Rzeczypospolitej 1
02-972 Warszawa, Poland
REGON: 380240540
NIP: 5223125965
KRS: 0000731870
Email: support@paleyscribe.com